SERVICES

Dorchester Jewellers is known as much for our incredible service as for our stunning jewellery. We offer a selection of carefully chosen extra services that make us more than just a typical Jewellery Store.

Design Your Own Jewellery

                                          Remodel your jewellery or part exchange it for something new.

                                                Jewellery redesign by your local family run Jewellers.

Arcade Jewellers and their other four stores offer clients the opportunity to trade in old jewellery, in any condition. Fashions and tastes change and people like to change their jewellery. Unlike most things, precious jewellery is 100% recyclable and can be remade over and over again. 

As independent jewellers, they have professional goldsmiths on site repairing and providing diamond upgrading services. They have a passion for jewellery design.

Some clients have a piece of inherited jewellery remade, creating a new ring or pendant but with the original gemstones and diamonds. This enables them to have something wearable for today's busy lifestyle. Other clients prefer to upgrade their diamonds in size and quality or choose something new.

The jewellery experts help you explore gems, diamonds and precious metal options to find something to your taste and budget. Their incredibly well stocked workshops have sourced stones from all over the world as well as locally sourced preowned stones. They can supply the finest quality diamonds but can also find diamonds and gemstones for a modest budget.

Jewellery upgrade stages

Step 1. Carefully sort through your jewellery, decide which pieces you would like to upgrade, remodel or part exchange. Choose features or gems you would like to keep, perhaps for sentimental value.

Step 2. Locate the closest of our five stores. Arcade Jewellers, Christchurch Jewellers, Dorchester Jewellers, Sarum Jewellers or Torquay Jewellers. Visit the store with your pieces.

Step 3. The experienced staff will value your items for the part exchange.

Step 4. Choose a piece of replacement jewellery from our range of new and preowned jewellery or speak to an expert to design your custom made piece. Talk about the features or gems you would like to include in the design. They will listen to your ideas, sourcing stones and metal for your budget and your agreed price.

Step 5. The workshops will recycle your old jewellery and make your new design with precision to your agreed specifications. Ordering in new stones as required. This project normally takes from four to six weeks. 

Step 6. Finally, you attend for a final fitting before taking your bespoke piece of jewellery away with you to enjoy.

Jewelry Design

JEWELLERY WORKSHOP

Jewellery repairs, cleaning, alterations, re-modelling, bespoke manufacture, complete restorations, gemstone supply / setting / re-polishing and cutting. rhodium plating, bead and pearl restringing and  machine and hand engraving including family crest and seal engraving.

WATCH SERVICES

Modern and vintage wrist and pocket watch repairs, servicing, restoration, battery replacement and re-water resistance sealing. Strap and bracelet supply, alteration and repair and case and bracelet polishing. Most brands are catered for including Rolex. Some repairs and battery replacements can be completed on the premises. 

As well as having our own watch repairer associated with our Bournemouth branch, we are also able to undertake official service centre repairs, when required for the following brands : Omega, Tissot, Longines, Rado, Tag Heuer, Cartier, Breitling and Girard Perregaux. 

Watch Gear
Jewelry Appraiser

INSURANCE VALUATIONS

New replacement and actual value insurance valuations. Probate, family division and realistic cash realisation valuations. Completed by experienced staff on the premises.

Insurance loss and replacement.

We welcome the opportunity to help guide you through your insurance claim and advise how to deal with loss adjusters and other formalities. 

Our aims are to minimize your your inconvenience and maximize your return. We are registered with LMG and can help you replace your missing jewellery with exactly what you want, be it new or vintage / antique pieces. That is something you do not get on the high street.

BUYING

We are always looking to buy scrap gold, platinum, palladium and silver, of any amount, however small or large. Gold and silver coins, ingots, resalable or broken jewellery, silverware, gemstones and small antique items. We are also interested in purchasing pocket watches and wristwatches, modern or vintage, whether working or not. Single items or collections. From a current model Citizen Eco Drive to a vintage Rolex Oyster Perpetual. Gentleman's Omega watches are urgently required. 


We also offer a sale or return service at competitive rates on your fine jewellery and swiss watches ( selected items only, terms and conditions apply ). 


Part exchange and upgrade service available on most items in store. Turn your unworn items into something you will wear or be able to gift to another.


If you are unsure if anything is of value or not, just bring it in and we will let you know.

Pile of Golden Jewelry